Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products, or otherwise contact us.

• Personal Identification Data: First name, last name, email address, phone number (used for WhatsApp notifications and account security), and passwords.
• Property & Verification Data: GPS coordinates, Survey Plan details, location claims, and any notes provided when requesting a Physical Inspection.
• Financial & Transaction Data: We collect data necessary to process your payments and manage the Affiliate Escrow system (e.g., wallet balances, withdrawal requests, and bank account details for affiliate payouts). Note: All credit/debit card transactions are processed securely by Paystack; we do not store your full card numbers.
• Technical & Usage Data: Basic device information, IP addresses, and browser types automatically collected by our security systems to prevent fraud and hacking.

2. How We Use Your Information

We use the information we collect or receive for the following business purposes:

• To Facilitate Land Verification: To cross-reference the coordinates you provide with global satellite mapping and secure geolocation service partners.
• To Manage Physical Inspections: To securely share necessary site coordinates and contact details with our certified network of physical surveyors so they can fulfill your inspection requests.
• To Manage Accounts and Payments: To process subscription fees, credit purchases, and issue Verification Certificates.
• To Operate the Affiliate System: To track referral codes, calculate Escrow wait times, and process approved wallet withdrawals to your designated Nigerian bank account.
• To Send Administrative Information: To send you product, service, and new feature information, as well as security alerts and updates to our terms and policies.

3. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

• Third-Party Service Providers: We use trusted third parties to perform services on our behalf, including secure cloud database providers, global mapping service partners, and Paystack (for secure payment processing).
• Certified Surveyors: If you book a Physical Inspection, we share the specific land coordinates and your contact number with our vetted surveyors to complete the job.
• Legal & Regulatory Authorities: If required by Nigerian law, court order, or governmental request, we may disclose your information to law enforcement or regulatory bodies.

4. How We Keep Your Information Safe

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our database is secured via strict, server-authenticated API tunnels and encrypted cloud hosting. However, please remember that we cannot guarantee that the internet itself is 100% secure.

5. Your Privacy Rights (NDPR)

Under the Nigerian Data Protection Regulation, you have the right to:

• Request access to the personal data we hold about you.
• Request that we correct any inaccurate or incomplete personal data.
• Request the deletion of your personal data (Right to be Forgotten).
• Object to the processing of your personal data.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below.

6. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.